NOTRE PARCOURS

our history

En janvier 1996, Fairview Funeral & Crémation Services Inc. situé au 1092, chemin Ogilvie, à Gloucester, a obtenu son permis d’établissement funéraire de l’Ontario dans le but d’offrir aux citoyens d’Ottawa un choix unique en ce qui concerne les funérailles. Fairview a été fondé par le président, Michael Sheedy et son épouse Shelley. Le mandat était d’offrir des services funéraires de haute qualité en tenant compte d’un budget afin de permettre aux familles d’obtenir des services à des coûts qui minimisent le poids financier que certaines familles connaissent au moment du décès d’un être cher. « Shelley et moi voulions simplement ouvrir un salon funéraire qui tient compte des coûts », explique Sheedy.

Le succès est arrivé assez rapidement pour Fairview qui a offert pas moins de six options de cercueils de location et a adapté ses services à la demande croissante pour la crémation. C’est la première entreprise de ce genre au Canada.

En regardant d’autres industries comme les hôtels, les restaurants, etc., elles semblaient toutes avoir hiérarchisé le marché afin d’offrir un choix aux gens et ces options pour les salons funéraires étaient absentes et les choix étaient minimes. Fairview a comblé cette lacune.

Fairview a opéré au 1092, chemin Ogilvie, jusqu’à l’automne 2001, lorsqu’il a déménagé à son emplacement actuel, au 259, rue St-Patrick, dans le marché Byward d’Ottawa, et continue d’offrir aux résidents d’Ottawa des options abordables lorsqu’ils ont besoin des services d’un salon funéraire. À ce moment-là, Fairview a décidé d’étendre son option à l’échelle du Canada et de faire partie du réseau canadien de Salons funéraires First Memorial Funeral Services, qui offre des services dans toute l’Alberta et la Colombie-Britannique. Le mantra des Salons funéraires First Memorial – Fairview Chapel a toujours été « Service, flexibilité et coût » et nous continuons à « créer le modèle par lequel tous les services seront comparés » explique Sheedy.

L’édifice First Memorial Funeral Services – Fairview Chapel a été fondé en 1910 par Edmon Gauthier et portait le nom de Maison Funéraire Gauthier. En 1941, la Maison Funéraire Racine, Landreville a été établie par Horace Racine et Albert Landreville, desservant la communauté francophone de la basse ville d’Ottawa. Marcel Robert s’est joint à Racine en 1947 et le nom a changé pour Maison Funéraire Racine & Robert. En 1966, Racine et Robert ont acheté la Maison Funéraire Gauthier pour former la Maison Funéraire Racine, Robert & Gauthier.

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First Memorial Funeral Services
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Jon Massie
12:09 20 Jun 24
I found my experience to be far better than I could have expected. In particular Caroline was efficient and knowledgeable. I would highly reccomend First Memorial.
Maria Najm
23:00 08 Jun 24
I cannot express enough gratitude for the exceptional care and support provided by First Memorial Funeral Services - Fairview Chapel during one of the most challenging times of my life. From the moment they took charge of transporting my husband’s body from the hospital to their facility, to the meticulous attention to detail in arranging the cremation and creating a serene space for family and friends to say their final goodbyes, their level of compassion and professionalism was unmatched.
Emma, the Director, embodied empathy and understanding, ensuring every aspect of the process was handled with the utmost respect for my hasband and consideration for our family's needs. Julio's kindness and efficiency in handling paperwork relieved us of an immense burden, allowing us to focus on grieving and honoring my husband’s memory.
What truly sets First Memorial Funeral Services - Fairview Chapel apart is their genuine dedication to providing exceptional service at an affordable price. They never once prioritized financial gain over our emotional well-being, going above and beyond to ease our pain and facilitate the grieving process.
I wholeheartedly recommend First Memorial Funeral Services - Fairview Chapel to anyone in need of compassionate and reliable support during their time of loss. They are more than just professionals; they are compassionate human beings who truly understand the importance of honoring the departed with integrity and empathy.
Thank you, First Memorial Funeral Services - Fairview Chapel, for your unwavering support and exceptional service. You have our deepest gratitude and highest recommendation.

Marie Najm and family
K P
01:19 12 May 24
Received very kind, caring and professional service. Caroline was very helpful and compassionate, as well as responsive and informative. Could not have had a better experience during a difficult time, happy to highly recommend your services!
Jose Nue
19:46 15 Apr 24
Excellent service. The staff was very helpfull.

Thank you!
Cindy Bourgon
18:22 15 Apr 24
Kim Kearney
22:29 09 Mar 24
Our mother prearranged her cremation package with First Memorial Funeral Services, Fairview Chapel, several years ago. Sadly, mom recently passed away and it was a great relief to our family to access the comprehensive cremation plan that she had personally put in place. Caroline McNulty, Funeral Director, expedited the process with dignity and ease. She was professional, caring and readily offered her assistance when needed. When we visited the chapel to collect mom’s remains, we met first with a First Memorial representative, Julio Braz. He was a great guy; personable and informative. He assisted us with signing off on all the required paperwork. We would highly recommend First Memorial, Fairview Chapel. They provided excellent peace of mind to our family at a stressful and emotional time.
Heather Insley
22:57 11 Jan 24
Absolutely amazing facility... staff have went above and beyond to make out family feel at ease that our dear son has been cared for and done with respect and dignity.. we have been working eith Emma and Quinton. At this most horrible time in our life they all remained so kind and professional...
Carl Larson
13:59 06 Dec 23
First Memorial Funeral Services was very caring and sensitive to my emotional state when having to make arrangements for my departed loved one. They helped me make the necessary arrangements without any pressure and respected the time it took for me to process and make decisions. All the staff were very caring and professional. I would highly recommend FMFS to all who need funeral planning assistance. Thank you FMFS.
Mike P
19:59 21 Oct 23
Id like to thank Melody and Quinton for their understanding and thwir assistance during this most difficult time. Their company provided us with exellent service at a fair price. I'd let them take care of us again. Well done.
Koojoh
18:43 30 Aug 23
Lil Dickson
19:20 23 Jun 23
The funeral Director was most helpful. Since we were unable to be there he did all the necessary paperwork etc. The ashes were mailed is a very nice wooden box and arrived sooner than expected. I would certainly leave my arrangements to them if I were in the Ottawa area. Thanks to all the staff for your care and compassion.
Gord Garner
12:27 25 May 23
I needed help and I needed professional advice and service. I had enough on my mind and not having to worry about if these matters were being handled properly was a great relief. From the first phone call to the completion of the services I had not a worry or doubt that I was in experienced professional and empathetic hands . Invaluable experience many thanks to Barry and the team.
Claude G
19:29 24 May 23
Dan Larose
01:15 18 May 23
amazing thank you
you took care of both my parents Thank you Melody!
Trish Doran
20:12 14 Apr 23
First Memorial, more specifically Maureen and then Melody, helped make one of the most painful experiences of life, losing a parent, a little bit less painful by providing amazing service throughout, from Moms passing to the collection of her remains.
They are kind, caring, professional and completely reasonably priced. They helped me through every step of the process and I would highly recommend their services.
Jerrica Gallinger
02:15 31 Mar 23
Hands down, The best funeral home! The staff are extremely kind and sympathetic. I unfortunately had to use their services twice now, however they made it such an remarkable experience considering the circumstances. The staff showed so much compassion and made sure my loved ones were well taken care of. Thank you so much, First Memorial for all of your help and kindness during such difficult times.
I have already recommended them to a family friend and I will continue recommend to everyone else.
Tamica Ehm
21:53 15 Mar 23
The morning my dad died, we phoned First Memorial Funeral Services. They were originally recommended to us by my aunt, who phoned them after my uncle passed away in 2019. The person I spoke with on the phone that morning was so attentive and I was met with such compassionate words. When the two gentlemen came to pick up my fathers body, they ensured to give us as much time as we needed before we said our final goodbyes (my dad, who was palliative, had requested to be cremated).
When it was time to make arrangements, we were greeted with hugs from Maureen and Melody from the time we walked through the door. Both women were sympathetic and kind throughout everything. They were finished work at 5pm but still chose to stay back to finish up the last discussions on arrangements. Another person I would like to mention is José. He came to our home on his day off to help us fill out documents that needed to be completed after someone has passed. You guys have no idea how happy my mother and I were to have this service offered to us. As well as, having him make time and come to us even though he had a busy schedule.
All in all, everyone we came across from this facility was so wonderful to deal with. Even one of the location managers, Barry, reached out via email. In the future, I will have no problem recommending their service to anyone who is in need of arrangements 🙂
Gail Price
19:07 21 Sep 22
Thanks to Patrice for exceptional service. I was at my wits end he stepped up and took over everything for me. He was quick to respond to my questions and the service was very affordable. Hands down number 1 and I would definitely use again if the need arises. Gail from Englehart Ont
Bianca Walker
22:30 27 Aug 22
My finance recently passed away and I contacted First Memorial to handle his cremation services. I had the pleasure of dealing with Maureen and Patrice. They are so incredibly kind, considerate, patient and helpful. They treated my fiance with the upmost respect and dignity. I will be forever thankful for their kindness and respect during the hardest time of my life.
Sally Tibbits
19:44 05 Jul 22
When my father passed away, we were out of town. I contacted First Memorial and spoke with Patrice Lambert who was excellent. He immediately put my mind at ease and explained the process and options for my Dad’s arrangements. Patrice said not to worry and that everything would be taken care of. From start to finish, my experience with First Memorial was fantastic. They are a caring, professional and efficient business and I would highly recommend their services.
Titiania Eubanks
19:16 16 Jan 22
I felt as if I had a close friend helping and guiding me through this very difficult journey.
Kizzy Scott
00:34 30 Sep 21
The experience was entirely welcoming, and every detail was met. They make sure everything is taken care of and provide the best price and services.
Rick Lachaine
14:39 03 Aug 21
We had to arrange very quickly at the last minute for the cremation of my father as a result of rapid declining health at St-Vincent Hospital in Ottawa. We contacted First Memorial and all arrangements were done over the phone. The funeral director we dealt with was very professional, compassionate, and understanding. The cremation itself and the return of the ashes was very prompt along with all paperwork that included the death certificates and all other necessary documentation.
Ron Mountain
21:13 25 May 21
All aspects of the experience were beyon my expectations i am totally satisfied by the professional and courteous care that was offered to me
My Opinion
01:41 14 Mar 21
Mom & Dad passed away and there service were great kind and extremely friendly
France Fontaine
16:42 02 Feb 21
We have received an honest and polite reception. All of their services offer were with no pressure at all. All our wills were respected as well with our budget.
We were looking to have a very simple service/accomodation as per the will of our dad. Even if we were not to spend thousands $, the staff was supportive and never felt pressure of whatsoever.
I would highly recommand them for the excellence of assistance of the staff.